A Salesforce DevOps course
Course introduction
Effective Salesforce DevOps depends on your ability to quickly understand and address system issues. The observability for Salesforce course introduces you to essential practices and tools to proactively monitor, diagnose, and optimize your Salesforce org’s health and performance.
Through clear, practical lessons, you’ll learn to capture meaningful insights, diagnose problems swiftly, and improve reliability, ensuring a seamless experience for users while minimizing downtime and disruptions.
Who is the observability for Salesforce course for?
Admins, Developers, and Team Leaders
This beginner-level course is designed for Salesforce admins, developers, and team leads aiming to enhance their skills in monitoring and maintaining the performance and stability of Salesforce environments. Whether you’re new to observability or seeking structured best practices, this course will provide valuable insights.
What you’ll achieve with the observability for Salesforce course
- Understand the fundamentals of observability and why it’s critical for Salesforce DevOps.
- Proactively identify issues through structured logging and proactive exception handling.
- Diagnose and quickly resolve common Salesforce-specific issues, such as governor limit breaches and asynchronous processing errors.
- Enhance troubleshooting skills using structured and proactive logging frameworks to surface and manage exceptions effectively.
- Implement robust feedback loops for continuous improvement and faster debugging.
- Monitor and analyze critical Salesforce metrics such as Change Failure Rate, Apex CPU time, and SOQL query performance.
- Develop actionable observability insights to make data-driven decisions and improve the stability of your Salesforce org.
What the observability for Salesforce course includes
- Introduction to observability — Understand the difference between monitoring, logging, and observability, and grasp why observability is essential for proactive issue detection and resolution in Salesforce.
- Proactive exception handling — Implement structured and proactive logging techniques, manage caught and unhandled exceptions effectively, and establish workflows that preemptively identify and resolve issues.
- Salesforce-specific challenges — Address unique observability challenges, including governor limits, asynchronous processing, metadata complexity, and sandbox fidelity, with targeted diagnostic strategies.
- Structured logging and custom frameworks — Leverage structured logging methods, establish standardized log formats, and explore building or adopting custom logging frameworks to enhance troubleshooting and alerting capabilities.
- Metrics, trends, and reporting — Identify critical observability metrics, implement reporting and visualization tools, and track behavior trends to proactively detect and address system degradations.
- Building a holistic observability strategy — Design an observability strategy that integrates seamlessly into your Salesforce DevOps lifecycle, emphasizing continuous improvement, scalability, and actionable insights.
Observability for Salesforce course content
- Fundamentals of Salesforce observability — Concepts, benefits, and implementation basics.
- Managing Salesforce exceptions — Techniques to catch, log, and manage exceptions proactively.
- Diagnosing Salesforce-specific issues — Strategies for governor limits, asynchronous processes, and sandbox discrepancies.
- Structured logging techniques — Adopting and leveraging structured logging for deeper insights.
- Metrics and reporting essentials — Identifying, tracking, and visualizing key Salesforce performance indicators.
- Final assessment — Validate your observability skills with scenario-based questions, earning your Observability for Salesforce certificate.
Other DevOps Launchpad courses you might be interested in
FAQs
What is DevOps Launchpad?
DevOps Launchpad is a free training platform packed with courses and resources for anyone in the Salesforce ecosystem looking to upskill in Salesforce DevOps.
The certifications, courses, and quizzes on DevOps Launchpad are curated by experts in the field from Gearset, the leading DevOps platform for Salesforce. But the majority of content on DevOps Launchpad is all vendor-neutral, and useful for anyone learning more about Salesforce DevOps.
Who is DevOps Launchpad for?
Anyone involved in any aspect of the build, test and release cycle for Salesforce – it doesn’t matter if you’re brand new to the ecosystem or more experienced in Salesforce development.
Our courses are designed to upskill everyone in DevOps, regardless of role. Whether you’re an admin, a developer, an ISV partner or a technical architect, there’s something here for you.
How do I complete courses and get certificates?
DevOps Launchpad courses are broken down into modules. To finish a module, you usually complete a quiz to test your knowledge with multiple-choice questions. Once you finish all the modules in a course, you’ll earn a certificate which can be downloaded and saved to your resume, or shared on your social profiles.
How do I navigate the platform?
Click the Courses tab to see the courses and certification tracks that you’ve enrolled for. This page will be blank until you choose courses in the library. If you want to return to a course in progress or one that you’ve previously completed, head to this page.
The Results tab shows your progress through the courses you’ve completed, including any certifications and test results. It’s a great way to track your learning journey and see the skills you’re building.
The Library is where you can browse courses and enrol to continue building your skillset. Once you enrol for a course, it’ll be added to your courses page and you can start working through it.
How do I access my account?
You can access DevOps Launchpad in different ways:
- The DevOps Launchpad homepage
- Direct login
- For Gearset users: click the DevOps Launchpad icon in the Gearset app
Do I have to complete the observability for Salesforce course all in one go?
No, you can take modules and courses in your own time. Your progress will be saved, so you can come back whenever suits your schedule!
Do I get a certificate for the observability for Salesforce course?
You will receive a certificate for each course that you complete. After you have completed all the courses and the final assessment, you will be awarded the official final certification.