A Salesforce DevOps course
Course introduction
No matter how well your Salesforce DevOps setup starts out, keeping it effective takes ongoing attention. This assessing and improving DevOps performance course is about using performance metrics to help your DevOps teams work smarter and faster — not just measuring what’s going on, but knowing what to do with the insights you get. You’ll learn why metrics matter, how to use them to assess your process, and how to make changes that drive meaningful improvements. Whether you’re looking to cut lead times, reduce failure rates, or scale up your delivery, this course gives you the tools to get there. Along the way, you’ll see how strong performance monitoring and structured iteration can help you optimize your infrastructure and keep pace with demand.
Who is this assessing and improving DevOps performance course for?
Team leader
This course is designed for team leaders, DevOps champions, and anyone with a solid grounding in Salesforce DevOps looking to take their processes further. If you’re responsible for performance across your development lifecycle — from planning to deployment and monitoring — you’ll find plenty of practical advice and techniques here.
New to DevOps? Start with the Salesforce DevOps Fundamentals Certificate to brush up your DevOps skills before jumping in.
What you’ll achieve with the assessing and improving DevOps performance course
By the end of this course, you’ll understand how to track and interpret key DevOps performance metrics — including the DORA metrics — and use them to improve your release processes. You’ll be able to detect performance bottlenecks, prioritize improvements, and apply smart optimization techniques to reduce lead time and increase deployment reliability. Most importantly, you’ll be equipped to embed a culture of continuous improvement within your team, supported by real-time monitoring, clear metrics, and shared ownership.
What the assessing and improving DevOps performance course includes
- A detailed breakdown of the four key DORA metrics and what they reveal about your DevOps performance.
- Practical guidance on how to measure, interpret, and act on metrics using tools like Gearset and Tableau.
- Frameworks for setting goals, prioritizing improvements, and building sustainable action plans.
- Advice on team culture, communication, and stakeholder engagement to support ongoing success.
- A shareable course certificate to recognize your knowledge and leadership in DevOps implementation and performance.
Assessing and improving DevOps performance course content
Module 1: The importance of performance testing
This module sets the scene by recapping essential Salesforce DevOps concepts and introducing the value of performance testing. It explains how metrics drive continuous improvement, highlight collaboration between teams, and help align development goals with business priorities. You’ll learn why tracking performance isn’t optional — it’s foundational to delivering value consistently and efficiently.
Module 2: Understanding DORA Metrics
You’ll explore the four key DORA metrics — Deployment Frequency, Lead Time for Changes, Time to Restore Service, and Change Failure Rate. Each metric helps define the current state of your DevOps practice, showing where to adjust your tools, testing, and team habits. You’ll learn how to measure each one, what they tell you about quality, and how to improve them through better planning, automation, and shared accountability.
Module 3: Assessing and improving DevOps performance
Building on the DORA metrics, this module shows how to assess performance systematically. You’ll learn how to collect and analyze data, set SMART goals, and identify areas for improvement. It covers practical techniques like benchmarking and using prioritization tools (e.g. the Impact-Effort Matrix) to focus efforts where they’ll make the biggest difference. You’ll also learn how to engage stakeholders and build actionable improvement plans.
Module 4: Strategies for performance improvement
Here you’ll move from insight to action. This module outlines proven strategies for improving each DORA metric through techniques like strengthening CI/CD pipelines, expanding automated testing, and introducing quality gates. You’ll also explore how to encourage collaboration between developers and operations teams, and how to streamline releases for more reliable, predictable outcomes. These efforts help improve resilience, boost scalability, and reduce risk — delivering real advantages to your business.
Module 5: Using metrics to improve your releases
This final module brings everything together, showing how to use the metrics you’re tracking to actively guide your release strategy. You’ll learn how to analyze trends, diagnose issues, and measure the real-world impact of improvements. The focus is on making metrics meaningful — not just collecting them, but using them to inform decisions and continuously refine your DevOps process. The module ends with a look at how to embed a culture of continuous improvement across your team, helping you scale confidently and keep delivering value to your users.
Other DevOps Launchpad courses you might be interested in
- Salesforce DevOps Leadership Certificate
- Salesforce DevOps Fundamentals Certificate
- Gearset Academy Certificate
FAQs
What is DevOps Launchpad?
DevOps Launchpad is a free training platform packed with courses and resources for anyone in the Salesforce ecosystem looking to upskill in Salesforce DevOps.
The certifications, courses, and quizzes on DevOps Launchpad are curated by experts in the field from Gearset, the leading DevOps platform for Salesforce. But the majority of content on DevOps Launchpad is all vendor-neutral, and useful for anyone learning more about Salesforce DevOps.
Who is DevOps Launchpad for?
Anyone involved in any aspect of the build, test and release cycle for Salesforce – it doesn’t matter if you’re brand new to the ecosystem or more experienced in Salesforce development.
Our courses are designed to upskill everyone in DevOps, regardless of role. Whether you’re an admin, a developer, an ISV partner or a technical architect, there’s something here for you.
How do I complete courses and get certificates?
DevOps Launchpad courses are broken down into modules. To finish a module, you usually complete a quiz to test your knowledge with multiple-choice questions. Once you finish all the modules in a course, you’ll earn a certificate which can be downloaded and saved to your resume, or shared on your social profiles.
How do I navigate the platform?
Click the Courses tab to see the courses and certification tracks that you’ve enrolled for. This page will be blank until you choose courses in the library. If you want to return to a course in progress or one that you’ve previously completed, head to this page.
The Results tab shows your progress through the courses you’ve completed, including any certifications and test results. It’s a great way to track your learning journey and see the skills you’re building.
The Library is where you can browse courses and enrol to continue building your skillset. Once you enrol for a course, it’ll be added to your courses page and you can start working through it.
How do I access my account?
You can access DevOps Launchpad in different ways:
- The DevOps Launchpad homepage
- Direct login
- For Gearset users: click the DevOps Launchpad icon in the Gearset app
Do I have to complete the assessing and improving DevOps performance course all in one go?
No, you can take modules and courses in your own time. Your progress will be saved, so you can come back whenever suits your schedule!
Do I get a certificate for the assessing and improving DevOps performance course?
You will receive a certificate for each course that you complete. After you have completed all the courses and the final assessment, you will be awarded the official final certification.