What does a Salesforce admin do?
Thousands of businesses around the world trust Salesforce as their go-to CRM platform – managing customer relationships, streamlining sales and marketing processes, and optimizing operations through data-driven insights. Every business that uses Salesforce relies on a team to manage their Salesforce instance and organizations (orgs), with roles ranging from developers and consultants to architects and admins. Salesforce administrators are the backbone of many of these teams, responsible for configuring systems, automating processes, and ensuring everything runs smoothly.